Returns & Exchanges

At mbyM-shop, we want you to be completely satisfied with your purchase. If a style doesn't fit or meet your expectations, you can return your items within 30 days of receipt for a full refund.

Return Process

• 1.
  Register Your Return

  Visit our online return portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.

• 3.
  Ship the Parcel

  Attach the provided prepaid shipping label to your package and drop it off at your nearest authorized postal service point.

• 4.
  Receive Your Refund

  Once our warehouse team has inspected your return, we will process your refund to your original payment method within 10 business days.